Simple, one-time repair pricing

You pay once, per file, only after you've seen a free preview of what we recovered. The price is shown on the button before you click it. No subscription, no account, no charge if we couldn't fix your file.

Video

MP4 · MOV · M4V · MKV · AVI · TS · MTS · M2TS · MPG · MPEG · VOB · 3GP · WebM · FLV

from $12

Audio

M4A · WAV · MP3 · AAC · FLAC · OGG · OPUS · AIFF

$8

PDFs, designs & photos

PDF · Illustrator · HEIC · HEIF

$12

Office documents

Excel · Word · PowerPoint · OpenDocument Text

$14

Archives

ZIP · RAR

from $5

Video and ZIP are priced by file size
Video, up to 250 MB$12
Video, 250 MB to 1 GB$19
Video, over 1 GB$29
ZIP, up to 250 MB$5
ZIP, over 250 MB$12

Prices are in US dollars. At checkout, most customers see the price in their local currency.

Same-family cart: the first eligible approved file is full price; further eligible files are 50% off (extra photos $3 each). For cart bundle pricing, videos over 2 GB keep their tier price and do not count toward the bundle. Paid for an eligible repair in the last 7 days? Your discount applies to each eligible file. One checkout, one download page, one receipt. Files from different format families need separate checkouts.

More files within 7 days of a paid repair: 50% off (photos after the first: $3 each).

Try it free — drop your broken video, audio, HEIC photo, document, or ZIP file

Upload your file and see a real preview of what we can recover. Works for every format above — you only pay if it's worth downloading.

Drop a broken video, audio, HEIC photo, document, or ZIP file here — the free preview shows what's recoverable before you pay.

MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, HEIF

Files up to 2 GB.

Uploading your file.

Keep this tab open while the file transfers. Large files can take longer.

Starting upload...

Recovering what we can.

  1. Upload received
  2. Repair in progress
  3. Result ready

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout.

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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  • You pay once, per file.
  • You see a free preview before you pay.
  • No charge if we couldn't fix your file.