Simple, one-time repair pricing

You pay once, per file, only after you've seen a free preview of what we recovered. The price is shown on the button before you click it. No subscription, no account, no charge if we couldn't fix your file.

Video

$19

Audio

$8

PDF/Illustrator/HEIC/HEIF

$12

Excel/Word/PowerPoint/OpenDocument Text

$14

ZIP

$5

Try it free — drop your broken video, audio, or document file

Upload your file and see a real preview of what we can recover. Works for every format above — you only pay if it's worth downloading.

Drop a broken video, audio, or document file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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  • You pay once, per file.
  • Only after you've seen a free preview of what we recovered.
  • No charge if we couldn't fix your file.