Is my file fixable? Free check.
Upload a broken file for a free, plain-English diagnosis. If you then want the repaired file, you see a free preview before you pay.
Analyzing your file...
Reading its structure. We never display or repair its contents here.
TRY A REFERENCE CLIP
A healthy video recorded on the same device — ideally with the same settings — may give our engine a template to attempt a rebuild that the broken file can't provide on its own.
Try a repair with a reference clipWe couldn't read this file at all
Try another supported file.
Diagnostic uploads are kept encrypted for up to 30 days, then deleted. .
How a repair works
- UploadYou upload a file that won't open — a video, an audio file, or a document like a PDF — and we try to rebuild it into a working file.
- Free previewBefore you pay anything, you see a free preview of what we recovered.
- Pay & downloadIf the preview looks right, you pay once and download the repaired file.
Check your file format
The preview or recovery summary is free. Pay only if you choose the recovered file.
Questions
No. A watermarked, view-only preview (or, for ZIP and RAR archives, a list of recovered files) is free and comes first. You review what we recovered, then decide whether to buy the repaired file.
You get a watermarked, view-only preview built from the repaired file: video is capped at 12 seconds, and audio has a default watermarked preview of up to 12 seconds. Use Start/Middle/End or jump to any moment for 5-second excerpts (15 seconds for recordings of 5 minutes or more), while allowance remains. The default preview and jump checks share a total allowance based on the recovered length, shown on your result page. PDF, Word, Excel, PowerPoint, and OpenDocument previews show a few complete pages, sheets, or slides as watermarked images you can read but not download. ZIP and RAR previews list the recovered files with their names and sizes. After checkout, you get the repaired file itself, without the watermark.
That depends on what remains recoverable. For video and audio, the preview reports recovered length and makes partial recovery clear. For PDF, Excel, Word, and PowerPoint files, the preview pages come from the rebuilt file; for ZIP files, the list shows which entries could be read. You decide whether that result is worth buying.
See what's recoverable.
Get a free diagnosis before deciding what to do next.