FileFix

Repair a HEIC or HEIF image and preview the result before you pay.

Upload a HEIC or HEIF image that will not open. FileFix tries to decode recoverable image data and shows a watermarked image preview before payment. The repaired download is a PNG.

Drop a broken HEIC or HEIF image here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($12)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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When a HEIC or HEIF image may be recoverable

A HEIC or HEIF container can be damaged while its primary image data remains decodable. FileFix checks the file mechanically and only offers a result when complete image pixels can be decoded.

The repair normalizes the recovered primary image to PNG. It does not promise metadata, multiple images, or Live Photo content.

What this repair can and cannot return

We can usually fix

  • A complete, decodable primary HEIC or HEIF image
  • A repaired PNG with the decoded image dimensions

We can't fix

  • Files whose image pixels are missing or cannot be decoded
  • Metadata, multiple-image preservation, or Live Photo recovery

How it works

  1. Upload Upload one HEIC or HEIF file.
  2. Free Watermarked Preview We decode recoverable image data and show a watermarked image preview before payment.
  3. Pay & Download If the preview is useful, pay once and download the repaired PNG.

A preview is offered only when complete image pixels decode successfully.

See what's recoverable.

Free watermarked preview · repaired PNG · pay only if it worked

Upload your HEIC or HEIF image

Questions