Repair a HEIC or HEIF image and preview the result before you pay.
Upload a HEIC or HEIF image that will not open. FileFix tries to decode recoverable image data and shows a watermarked image preview before payment. The repaired download is a PNG.
Free preview — pay only if you download ($12)
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Uploading your file.
Keep this tab open while the file transfers. Large files can take a few minutes.
Starting upload...
Recovering what we can.
Analyzing your file...
Here's what we recovered.
Review the watermarked preview before checkout.
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Repair your file
Choose a supported file to see what can be repaired before checkout.
Simulated checkout — no payment is processed.
Optional — we'll email your private download link.
You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.
Try another fileGood news — your file isn't damaged. No charge.
There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.
We couldn't recover this one.
The file is too damaged to rebuild, so there is nothing to preview and no charge.
Have another clip from the same device?
A healthy video recorded on the same device — ideally the same settings — gives the repair engine a template to rebuild from. It can unlock repairs that fail on their own.
Unrepaired files are kept encrypted for up to 30 days, then deleted.
FileFix can't fix that kind of file yet.
Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.
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When a HEIC or HEIF image may be recoverable
A HEIC or HEIF container can be damaged while its primary image data remains decodable. FileFix checks the file mechanically and only offers a result when complete image pixels can be decoded.
The repair normalizes the recovered primary image to PNG. It does not promise metadata, multiple images, or Live Photo content.
What this repair can and cannot return
We can usually fix
- A complete, decodable primary HEIC or HEIF image
- A repaired PNG with the decoded image dimensions
We can't fix
- Files whose image pixels are missing or cannot be decoded
- Metadata, multiple-image preservation, or Live Photo recovery
How it works
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Upload Upload one HEIC or HEIF file.
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Free Watermarked Preview We decode recoverable image data and show a watermarked image preview before payment.
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Pay & Download If the preview is useful, pay once and download the repaired PNG.
A preview is offered only when complete image pixels decode successfully.
See what's recoverable.
Free watermarked preview · repaired PNG · pay only if it worked
Other repair tools
Questions
The repaired deliverable is a PNG made from the decoded primary image.
No. This path repairs the primary decodable image only and does not claim metadata or multi-image preservation.
No. You see a watermarked image preview before deciding whether to pay.