Word document recovery options and guides.
FileFix rebuilds Word (.docx) documents that won't open or show “Word found unreadable content”. Upload the document and preview complete watermarked pages from the rebuilt file before you decide; you pay only if the preview shows what you need.
Repair a corrupted .docx file onlineFree preview — pay only if you download ($14 USD)
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Uploading your file.
Keep this tab open while the file transfers. Large files can take longer.
Starting upload...
Recovering what we can.
- Upload received
- Repair in progress
- Result ready
Analyzing your file...
Here's what we recovered.
Review one or two complete watermarked pages from the rebuilt document before checkout.
Repair your file
Choose a supported file to see what can be repaired before checkout.
Simulated checkout — no payment is processed.
Optional — we'll email your private download link.
You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
We couldn't recover this one.
The file is too damaged to rebuild, so there is nothing to preview and no charge.
What stopped you continuing? One tap tells us why.
Try a deep repair
The repair engine can try a longer pass on the file you already uploaded.
Machine-only processing; no human views files; nothing is sent to an outside AI.
Have another clip from the same device?
A healthy video recorded on the same device — ideally the same settings — gives the repair engine a template to rebuild from. It can unlock repairs that fail on their own.
Unrepaired files are kept encrypted for up to 30 days, then deleted.
FileFix can't fix that kind of file yet.
Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.
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Why Word documents stop opening
A Word document keeps your text, formatting, pictures, and other content together in one .docx file. Damage to the information Word needs to open it can make the whole document unreadable, even if some of your text is still there.
An interrupted save or incomplete copy can leave the document cut off. Word may refuse to open what remains, including paragraphs that survived the interruption.
FileFix looks for text that is still readable and puts it into a new .docx document. We check that the rebuilt document opens before creating its preview.
The preview shows only content present in the rebuilt document; it does not guarantee that missing source content, formatting, comments, tracked changes, headers, images, or other document features were recovered.
You never install anything, and you don't create an account to try it. You upload, you preview one or two complete watermarked pages, you decide.
What we can and can't recover
We can usually fix
- Documents that show "Word found unreadable content"
- Documents Word refuses to open
- Documents cut off mid-save or mid-transfer
- Files that show the right size but won't open
We can't fix
- Password-protected/encrypted documents
- Genuinely empty (0-byte) files
- Deleted or formatted files (that's data recovery, a different job)
- The old binary .doc format (this repair is for .docx)
Different format? OpenDocument text (.odt) — see the dedicated ODT repair page
How it works
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Upload Drop the file in. It uploads over an encrypted connection. The repair runs automatically — no person looks at your file.
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Free watermarked preview Preview one or two complete watermarked pages from the rebuilt document before you decide.
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Pay & download If the preview shows what you need, unlock the repaired Word document for a one-time $14 USD.
You see complete watermarked pages from your rebuilt document before you decide anything — so you never guess.
Browse by problem
Questions
A .docx is a ZIP container of XML parts. FileFix scans readable members, recovers the document-body XML when it can, writes a minimal valid Word package around that body, and verifies that the result opens as a Word document.
The free preview shows one or two complete watermarked pages from the rebuilt document.
The preview shows only content present in the rebuilt document; it does not guarantee that missing source content, formatting, comments, tracked changes, headers, images, or other package features were recovered.
No. This repair handles .docx files. The older .doc format uses a different binary structure and is not processed by this engine.
No. FileFix does not remove passwords or bypass encryption. The engine must be able to read the document XML to repair it.
Word needs the ZIP package and its relationships to be consistent. The main document XML can still contain readable paragraphs even when package metadata or the XML tail is damaged. FileFix rebuilds a valid package from the recoverable body.
A one-time $14 USD — and only if the repair works. The watermarked preview is free, and checkout is unavailable when the engine cannot create and validate a repaired .docx.
No. The file and its watermarked preview are processed automatically. Originals of repaired files are kept encrypted only until your repaired file is deleted, at most 2 days after you pay, then deleted; unrepaired files are kept encrypted for up to 30 days, then deleted.
No software is required to upload or run the repair. You will need Word or another compatible app to inspect and use the downloaded .docx.
No. The engine can recover document XML that remains in the file; it cannot reconstruct text that was never written or a file that is genuinely empty.
Yes, on a copy. A clean result from Word avoids an upload. If Word cannot open the file, FileFix's package rebuild provides a separate recovery path and a watermarked preview before checkout.
No. FileFix creates a separate repaired document. It does not overwrite the source file on your computer or phone.