FileFix

Recover text from a corrupted Word document

A corrupted Word document can retain readable body text after its package or document XML is damaged. FileFix rebuilds a minimal .docx around recoverable paragraphs and shows paragraph and word counts plus a redacted excerpt first. A one-time $14 — and only if the repair works.

Drop a broken Word document here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($14)

Your files auto-delete within 48 hours

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Previews are capped at 90 seconds.

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge. You can try another file.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, and document files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, ZIP, and PDF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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Why this happens

Word body text is stored in word/document.xml inside the .docx ZIP package. A damaged archive index or unfinished XML element can stop Word from opening the document even when paragraph text remains in that member.

The rebuild uses fault-tolerant parsing to recover readable body content and writes it into a minimal valid .docx. This is text salvage: styles, images, headers, comments, and other package features are not promised.

An independent document reader validates the output and supplies the paragraph and word counts and redacted excerpt shown in the recovery summary.

What we can and can't recover

We can usually fix

  • Documents that show "Word found unreadable content"
  • Documents Word refuses to open
  • Documents cut off mid-save or mid-transfer
  • Files that show the right size but won't open

We can't fix

  • Password-protected/encrypted documents
  • Genuinely empty (0-byte) files
  • Deleted or formatted files (that's data recovery, a different job)
  • The old binary .doc format (this repair is for .docx)

How it works

  1. Upload Drop the file in. It uploads over an encrypted connection. The repair runs automatically — no person looks at your file.
  2. Free Watermarked Preview You see exactly what we recovered — paragraph and word counts and a short excerpt of recovered text.
  3. Pay & Download If the summary shows what you need, unlock the repaired Word document for a one-time $14.

You see a recovery summary built from your actual file before you decide anything — so you never guess.

See what's recoverable.

Free recovery summary · files auto-delete within 48 hours

Upload your document

Questions