FileFix

Recover text from a corrupted Word document

A corrupted Word document can retain readable body text after its package or document XML is damaged. FileFix rebuilds a minimal .docx around recoverable paragraphs. Preview one or two complete watermarked pages from the rebuilt document before you decide. A one-time $14 — and only if the repair works.

Drop a broken Word document here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($14)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review one or two complete watermarked pages from the rebuilt document before checkout.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why this happens

Word body text is stored in word/document.xml inside the .docx ZIP package. A damaged archive index or unfinished XML element can stop Word from opening the document even when paragraph text remains in that member.

The rebuild uses fault-tolerant parsing to recover readable body content and writes it into a minimal valid .docx. This is text salvage: styles, images, headers, comments, and other package features are not promised.

An independent document reader validates the output before the free preview shows one or two complete watermarked pages from the rebuilt document.

What we can and can't recover

We can usually fix

  • Documents that show "Word found unreadable content"
  • Documents Word refuses to open
  • Documents cut off mid-save or mid-transfer
  • Files that show the right size but won't open

We can't fix

How it works

  1. Upload Drop the file in. It uploads over an encrypted connection. The repair runs automatically — no person looks at your file.
  2. Free Watermarked Preview Preview one or two complete watermarked pages from the rebuilt document before you decide.
  3. Pay & Download If the preview shows what you need, unlock the repaired Word document for a one-time $14.

You see complete watermarked pages from your rebuilt document before you decide anything — so you never guess.

See what's recoverable.

Free watermarked page preview · private & auto-deleted

Upload your document

Questions