FileFix

"CRC failed" / "Data error" — what it means for a ZIP.

"CRC failed" or "Data error" means an extracted member does not match the checksum stored in the ZIP archive. Upload the archive for a repair attempt and see a free list of the members FileFix can place into a rebuilt ZIP before you decide.

Drop a broken ZIP archive here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($5)

Your files auto-delete within 48 hours

No person looks at your file as part of repair

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Keep this tab open while the file transfers. Large files can take a few minutes.

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Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Previews are capped at 90 seconds.

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge. You can try another file.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, and document files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, ZIP, and PDF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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Why this happens

Each ZIP member stores a CRC checksum calculated from its original uncompressed bytes. An archive tool reports "CRC failed" or "Data error" when decompression produces different bytes, which indicates that the member data, its compressed stream, or the stored checksum was altered or cut off.

This is member-level damage rather than only a missing central directory. Other entries can remain intact, and a damaged DEFLATE stream may emit some bytes before it fails, but the checksum mismatch is evidence that the affected recovered member may be incomplete or changed.

FileFix scans local records, decompresses readable stored and DEFLATE data under safety limits, and writes recovered members into a new ZIP with a fresh directory. The free summary lists what the rebuilt archive contains; it does not certify the internal completeness of a member whose bytes were damaged.

What we can and can't recover

We can usually fix

  • Archives that show "unexpected end of archive"
  • Archives cut off during a download or copy
  • ZIP files with a damaged central directory
  • Archives that show the right size but won't open

We can't fix

  • Encrypted archives
  • Multi-part or split archives missing their other parts
  • Genuinely empty (0-byte) files
  • Files on physically damaged drives (that's hardware data recovery)

How it works

  1. Upload Drop the file in. It uploads over an encrypted connection. The repair runs automatically — no person looks at your file.
  2. Free Watermarked Preview You see exactly what we recovered — the list of files recovered from the archive.
  3. Pay & Download If the summary shows what you need, unlock the repaired ZIP archive for a one-time $5.

You see a recovery summary built from your actual file before you decide anything — so you never guess.

See what's recoverable.

Free recovery summary · files auto-delete within 48 hours

Upload your archive

Questions