"The presentation cannot be opened".
PowerPoint refuses to open the presentation and gives you nothing to work with. Upload the .pptx and see watermarked slides from the rebuilt presentation. A one-time $14 USD — and only if the repair works. In the small measured set, slide content was recoverable, but no complete presentation container was recovered.
Free preview — pay only if you download ($14 USD)
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Uploading your file.
Keep this tab open while the file transfers. Large files can take longer.
Starting upload...
Recovering what we can.
- Upload received
- Repair in progress
- Result ready
Analyzing your file...
Here's what we recovered.
Review the watermarked preview before checkout.
Repair your file
Choose a supported file to see what can be repaired before checkout.
Simulated checkout — no payment is processed.
Optional — we'll email your private download link.
You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
We couldn't recover this one.
The file is too damaged to rebuild, so there is nothing to preview and no charge.
What stopped you continuing? One tap tells us why.
Try a deep repair
The repair engine can try a longer pass on the file you already uploaded.
Machine-only processing; no human views files; nothing is sent to an outside AI.
Have another clip from the same device?
A healthy video recorded on the same device — ideally the same settings — gives the repair engine a template to rebuild from. It can unlock repairs that fail on their own.
Unrepaired files are kept encrypted for up to 30 days, then deleted.
FileFix can't fix that kind of file yet.
Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.
Something went wrong.
The request could not be completed.
Why this happens
Rule out the causes that are not corruption first, because they are quick and they are common. A file blocked by Protected View or the Trust Center, a presentation still syncing in OneDrive or SharePoint, a file copied from a network share without full permissions, and a .ppt renamed to .pptx all produce a refusal that looks like damage.
If the file opens on another machine or from another location, it was never corrupt. If it fails everywhere, including after a fresh copy from the original source, the package itself is damaged.
At that point FileFix rebuilds the package from the slide parts still readable in the uploaded bytes and validates the result before showing you watermarked slides and the recovered slide count. You view the preview and decide from there.
What we can and can't recover
We can usually fix
- Presentations that show "PowerPoint found a problem with content"
- Presentations PowerPoint offers to repair and then fails on
- Presentations cut off mid-save or mid-transfer
- Files whose first bytes were wiped, so nothing will open them
We can't fix
- Password-protected/encrypted presentations
- Genuinely empty (0-byte) files
- Deleted or formatted files (that's data recovery, a different job)
- The old binary .ppt format (this repair is for .pptx)
How it works
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Upload Drop the file in. It uploads over an encrypted connection. The repair runs automatically — no person looks at your file.
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Free watermarked preview You see exactly what we recovered — watermarked slides and the recovered slide count.
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Pay & download If the preview shows what you need, unlock the repaired presentation for a one-time $14 USD.
You see a watermarked preview built from your actual file before you decide anything — so you never guess.
See what's recoverable.
Free watermarked preview · private & auto-deleted
Browse by problem
Questions
No. Protected View, Trust Center settings, permissions, an incomplete cloud sync, or a .ppt file renamed to .pptx can also prevent opening. Test a fresh copy from the original source first.
If a fresh copy fails in multiple locations, the package itself may be damaged. FileFix can attempt to rebuild it from slide parts still readable in the uploaded bytes.
The free preview shows watermarked slides from the validated rebuilt presentation and the recovered slide count.
A one-time $14 USD — and only if the repair works. Seeing what was recovered is free, and checkout is only offered when the engine produces a validated repaired file.