FileFix

MP3 plays but no sound or cuts out partway.

An MP3 that plays with no sound or cuts out partway may have damaged frame boundaries or a truncated stream. Upload it for analysis and hear a free preview first if FileFix can produce a playable result.

Drop a broken audio file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($8)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. It is 12 seconds sampled from the start, middle and end of your recording.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why an MP3 has no sound or cuts out

MP3 audio is stored as a sequence of frames, each with a header that tells a decoder how to interpret the following compressed data. A damaged header or truncated frame can make playback lose synchronization, stop partway, or decode no usable sound.

Frame resynchronization searches for the next valid frame boundary and preserves decodable frames after damaged bytes. Audio contained only in missing or incomplete frames cannot be recreated, so the recovered result may be partial.

FileFix analyzes the uploaded MP3 and only offers checkout when it produces a playable result. You hear the recovered preview first; genuinely empty, deleted, or DRM-protected files cannot be repaired.

What we can and can't fix

We can usually fix

  • MP3 files that play with no sound or cut out partway after damage to frame boundaries or a truncated stream.

We can't fix

  • Genuinely empty files, deleted files, or DRM-protected tracks from a music store. More →

How it works

  1. Upload Drop a supported audio file in. It uploads over an encrypted connection. The repair runs automatically — no person listens to your file.
  2. Free Watermarked Preview You hear a free watermarked preview clip and see exactly how much we recovered.
  3. Pay & Download If it's right, you pay $8 once and download a clean, full-quality audio file.

You preview before you pay.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your audio file

Questions