FileFix

Repair a corrupted MOV file that won't open.

Upload a MOV (QuickTime) file that won't play. We rebuild the file and show you a free preview. Pay only if it worked.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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Why MOV files stop opening

MOV is Apple's QuickTime video format — it's what iPhones, Macs, and many pro cameras record. MOV and MP4 are close cousins; they store footage the same way and share the same weak point. Each file keeps a small block of structural information that tells a player where the footage is and how long it runs. If that block is damaged or was never written — usually because a recording or transfer was interrupted — the file stops opening, even though the footage inside is often perfectly intact.

QuickTime, Photos, or your editor throws an error or shows a black screen, and it looks like the video is gone. Usually it isn't. FileFix reads the footage that's present, rebuilds the structural information, and produces a playable MP4. You see a free watermarked preview and the exact recovered length before deciding to pay.

As with any repair, we can't rebuild footage that was never captured. A genuinely empty file has nothing to work with, and we tell you that rather than charging you.

What we can and can't fix

We can usually fix

  • MOV / QuickTime files from iPhones, Macs, and cameras that won't open or play after an interruption or failed transfer.

We can't fix

  • Genuinely empty files, or footage that was never recorded. More →

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully; preview before you pay.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions