FileFix

Repair a corrupted MP4 file online — no install.

Upload an MP4 that won't play. We rebuild the file and show you a free preview. Pay only if it worked.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Why MP4 files get corrupted

Phones, cameras, drones, GoPros, screen recorders, and editing apps write MP4. Most "corrupted MP4" problems are not damage to the footage itself. They're damage to the structure of the file: the part that tells a player where the footage is and how to read it. That structure can be broken or missing after an interrupted recording, a failed transfer, an app crash, or a card removed too soon.

When that happens, the player can't make sense of the file and shows an error or a black frame — even though the footage inside is often intact. FileFix reads what's actually in the MP4, rebuilds the structure a player needs, and re-assembles a playable MP4. You watch a free watermarked preview and see exactly how much we recovered before paying.

This works for many container and header problems in MP4 files — about half of the broken files in our wild test set come back fully playable. What it can't do is invent footage that was never recorded — a genuinely empty file has nothing to rebuild. And some files that look like ordinary MP4s are actually proprietary DVR recordings in disguise; those need a different kind of recovery, and we route you there honestly.

What we can and can't fix

We can usually fix

  • Standard MP4 files from phones, cameras, GoPros, drones, and consumer dashcams that won't open or play.

We can't fix

  • Genuinely empty files, deleted files, or proprietary security-DVR files that only look like MP4s. More →

Tried FFmpeg or MP4Box already? Compare measured results.

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully; you always preview first.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions