Repair a corrupted MP4 file online — no install.
Upload an MP4 that won't play. We rebuild the file and show you a free preview. Pay only if it worked.
Free preview — pay only if you download ($19)
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Uploading your file.
Keep this tab open while the file transfers. Large files can take a few minutes.
Starting upload...
Recovering what we can.
Analyzing your file...
Here's what we recovered.
Review the watermarked preview before checkout. Video previews are capped at 90 seconds.
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Repair your file
Choose a supported file to see what can be repaired before checkout.
Simulated checkout — no payment is processed.
Optional — we'll email your private download link.
You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.
Try another fileGood news — your file isn't damaged. No charge.
There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.
We couldn't recover this one.
The file is too damaged to rebuild, so there is nothing to preview and no charge.
Have another clip from the same device?
A healthy video recorded on the same device — ideally the same settings — gives the repair engine a template to rebuild from. It can unlock repairs that fail on their own.
Unrepaired files are kept encrypted for up to 30 days, then deleted.
FileFix can't fix that kind of file yet.
Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.
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Why MP4 files get corrupted
Phones, cameras, drones, GoPros, screen recorders, and editing apps write MP4. Most "corrupted MP4" problems are not damage to the footage itself. They're damage to the structure of the file: the part that tells a player where the footage is and how to read it. That structure can be broken or missing after an interrupted recording, a failed transfer, an app crash, or a card removed too soon.
When that happens, the player can't make sense of the file and shows an error or a black frame — even though the footage inside is often intact. FileFix reads what's actually in the MP4, rebuilds the structure a player needs, and re-assembles a playable MP4. You watch a free watermarked preview and see exactly how much we recovered before paying.
This works for many container and header problems in MP4 files — about half of the broken files in our wild test set come back fully playable. What it can't do is invent footage that was never recorded — a genuinely empty file has nothing to rebuild. And some files that look like ordinary MP4s are actually proprietary DVR recordings in disguise; those need a different kind of recovery, and we route you there honestly.
What we can and can't fix
We can usually fix
- Standard MP4 files from phones, cameras, GoPros, drones, and consumer dashcams that won't open or play.
We can't fix
- Genuinely empty files, deleted files, or proprietary security-DVR files that only look like MP4s. More →
How it works
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Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
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Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
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Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.
About half of real-world corrupted files repair fully; you always preview first.
See what's recoverable.
Free preview · pay only if it worked · private & auto-deleted
Related fixes
Questions
Uploads use one automatic flow for supported videos up to 2 GB. If a file is too large, we tell you before repair starts.
Yes — encrypted upload, automatic processing. Originals of successful repairs are deleted when your repair is delivered; unrepaired files are kept encrypted for up to 30 days, then deleted.
No preview, no charge.