Fix a GoPro video that won't play.
GoPro footage that won't open is often recoverable when the footage was written and the file is a supported video format. Upload the file and we'll rebuild what we can — free preview first, pay only if it worked.
Free preview — pay only if you download ($19)
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Uploading your file.
Keep this tab open while the file transfers. Large files can take a few minutes.
Starting upload...
Recovering what we can.
Analyzing your file...
Here's what we recovered.
Review the watermarked preview before checkout. Video previews are capped at 90 seconds.
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Repair your file
Choose a supported file to see what can be repaired before checkout.
Simulated checkout — no payment is processed.
Optional — we'll email your private download link.
You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.
Try another fileGood news — your file isn't damaged. No charge.
There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.
We couldn't recover this one.
The file is too damaged to rebuild, so there is nothing to preview and no charge.
Have another clip from the same device?
A healthy video recorded on the same device — ideally the same settings — gives the repair engine a template to rebuild from. It can unlock repairs that fail on their own.
Unrepaired files are kept encrypted for up to 30 days, then deleted.
FileFix can't fix that kind of file yet.
Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.
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Try repairing your file
FileFix can often repair this kind of damage if the file is recoverable.
Why GoPro footage gets corrupted
GoPros are built to be thrown into the action, which is exactly why their footage gets corrupted more than most. The battery pops out on a hard landing. The card fills mid-clip. The camera overheats and shuts down. In each case the GoPro captures footage but never finishes writing the file — so the small structural block a player needs to open the video is missing.
The result is familiar to anyone with a GoPro: a file that shows the right size but won't play, opens as a black screen, or throws an error. GoPro's own tools sometimes help, but they can be slow and don't let you confirm the fix before committing.
GoPros record standard MP4 with common video, which is squarely in FileFix's wheelhouse. We read the captured footage, rebuild the missing structure, and produce a file that plays. You watch a free watermarked preview and see exactly how much footage came back before paying anything.
Two honest limits: if the camera cut out so early that little footage was written, there may be too little to rebuild. And a 0-byte file has nothing inside to recover. In either case, we tell you and don't charge.
What we can and can't fix
We can usually fix
- GoPro .mp4 files that won't play after a battery pull, full card, overheat, or crash — the footage is there, the file just didn't finish.
We can't fix
- 0-byte GoPro files, or clips where the camera cut out before real footage was written. More →
How it works
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Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
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Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
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Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.
About half of real-world corrupted files repair fully; you preview before paying.
See what's recoverable.
Free preview · pay only if it worked · private & auto-deleted
Related fixes
Questions
Often, when the footage was written and the file is a supported video format. Upload it and check the preview.
No. Upload the file and watch the free preview before paying.
Yes — encrypted upload, automatic processing. Originals of successful repairs are deleted when your repair is delivered; unrepaired files are kept encrypted for up to 30 days, then deleted.