Repair DJI drone footage that won't play.
Drone footage that won't open is often recoverable when the footage was written and the file is a supported video format. Upload the file and we'll rebuild what we can — free preview first, pay only if it worked.
Free preview — pay only if you download ($19)
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Uploading your file.
Keep this tab open while the file transfers. Large files can take a few minutes.
Starting upload...
Recovering what we can.
Analyzing your file...
Here's what we recovered.
Review the watermarked preview before checkout. Video previews are capped at 90 seconds.
Your files auto-delete — delete them sooner anytime
No person looks at your file as part of repair
Repair your file
Choose a supported file to see what can be repaired before checkout.
Simulated checkout — no payment is processed.
Optional — we'll email your private download link.
You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.
Try another fileGood news — your file isn't damaged. No charge.
There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.
We couldn't recover this one.
The file is too damaged to rebuild, so there is nothing to preview and no charge.
Have another clip from the same device?
A healthy video recorded on the same device — ideally the same settings — gives the repair engine a template to rebuild from. It can unlock repairs that fail on their own.
Unrepaired files are kept encrypted for up to 30 days, then deleted.
FileFix can't fix that kind of file yet.
Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.
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Try repairing your file
FileFix can often repair this kind of damage if the file is recoverable.
Why drone footage gets corrupted
Drone footage breaks for the same reasons GoPro footage does: the aircraft loses power, the card fills mid-flight, or a hard landing cuts the recording before the file is finished. DJI drones — Mavic, Air, Mini, Phantom, and the rest — record standard video files, so when a recording is interrupted, the footage is captured but the file never gets its closing structure written. It won't open, plays black, or errors out.
DJI footage is often recoverable when the footage was written and the file is a supported video format. FileFix reads the footage that was captured, rebuilds the missing structure, and produces a playable MP4. You see a free watermarked preview and the exact recovered length before you decide to pay.
There is a free command-line tool some drone pilots use for this, but it means installing software and running commands with no way to confirm the result first. FileFix lets you upload the file and watch a preview before any money changes hands.
The honest limits are the same as always: a genuinely empty file, or a flight where the camera cut out before real footage was written, may have too little to rebuild. If so, we tell you and don't charge.
What we can and can't fix
We can usually fix
- Supported DJI footage that won't play after a power loss, full card, or interrupted recording.
We can't fix
- 0-byte files, or clips where the camera stopped before real footage was written. More →
How it works
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Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
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Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
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Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.
About half of real-world corrupted files repair fully; preview before you pay.
See what's recoverable.
Free preview · pay only if it worked · private & auto-deleted
Related fixes
Questions
No. Upload the file and watch the free preview before paying.
Often, when the footage was written — upload it and the free preview will tell you.
Yes — encrypted, automatic. Originals of successful repairs are deleted when your repair is delivered; unrepaired files are kept encrypted for up to 30 days, then deleted.