FileFix

Repair dashcam footage that won't play.

If your dashcam saves standard video files, we can often rebuild a clip that won't open. Upload it and see a free preview — pay only if it worked.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why dashcam footage gets corrupted

Dashcams record constantly and cut power the moment the engine stops — which is exactly the situation that breaks a video file. When power drops mid-clip, the camera captures footage but never finishes writing the file. The result is a clip that won't open, shows a black screen, or throws an error, even though the footage is usually still inside.

Most consumer dashcams — Nextbase, Garmin, Viofo, BlackVue and similar — save standard video files. Those are exactly what FileFix repairs: we read the captured footage, rebuild the structure the file is missing, and produce a playable MP4. You watch a free watermarked preview and see how much came back before paying.

One important limit, and it's the reason many dashcam repairs fail elsewhere: some dashcams — and most standalone security DVRs — don't save normal video files at all. They write footage into a proprietary format that only their own software or hardware can read. Those are not a file-repair job; they need disk-level recovery. FileFix does not claim to fix them, because doing so would waste your money. If your file is one of these, we tell you and point you to the right kind of help.

What we can and can't fix

We can usually fix

  • Standard supported clips from consumer dashcams that won't play after the camera lost power.

We can't fix

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully; preview before you pay.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your dashcam clip

Questions