FileFix

Recover a voice memo that won't play.

Upload a voice memo that won't open or play. We rebuild the file and let you hear a free preview clip. Pay only if it worked.

Drop a broken audio file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($8)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. It is 12 seconds sampled from the start, middle and end of your recording.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why voice memos won't play

A voice memo usually breaks for one reason: the recording stopped before the app finished saving it. The phone rang, the battery died, the app crashed, or storage filled up mid-take — so the file was left without the small closing structure a player needs to know where the audio is and how long it runs. Most phone voice memos are M4A files, and this is the most common way they end up unplayable.

The recorded sound is usually still inside the file — only the index that closes it out is missing. FileFix reads what's actually there, rebuilds that closing structure, and re-assembles a file your player can open. You hear a free watermarked preview clip and see exactly how much we recovered before paying.

This works for many interrupted-recording voice memos. What it can't do is recover a take that never actually captured sound — if the recorder wrote nothing, there's nothing to rebuild.

What we can and can't fix

We can usually fix

  • Phone and recorder-app voice memos that stopped mid-recording and now won't open or play.

We can't fix

  • Genuinely empty (0-byte) memos, deleted memos, or memos lost to a physically damaged phone. More →

How it works

  1. Upload Drop a supported audio file in. It uploads over an encrypted connection. The repair runs automatically — no person listens to your file.
  2. Free Watermarked Preview You hear a free watermarked preview clip and see exactly how much we recovered.
  3. Pay & Download If it's right, you pay $8 once and download a clean, full-quality audio file.

About half of real-world corrupted files repair fully; you always preview first.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your voice memo

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Questions