FileFix

Repair a corrupted M4V file online.

Upload the .m4v video that won't play and watch a free preview before you pay. M4V files are not yet in our measured test sets; in the MP4 set, which shares M4V's structure, FileFix fully repaired 33 of 42 MP4 files.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV

Files up to 2 GB.

Free preview — pay only if you download (from $12 USD)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take longer.

Starting upload...

Recovering what we can.

  1. Upload received
  2. Repair in progress
  3. Result ready

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 12 seconds.

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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Why M4V files stop playing

M4V is Apple's variant of MP4, written by iTunes, Handbrake and many converters. Like MP4, it relies on an index (the moov atom) that tells a player where the footage is.

An export or conversion that stopped partway, or a download or copy that ended early, can leave that index missing or damaged. The player then refuses the file even though the footage is often still inside.

FileFix rebuilds the index from the footage that is present and only offers checkout when it produces a playable file. Copy-protected purchases are not something we can repair.

Upload your video

What we can and can't fix

We can usually fix

  • M4V exports, conversions and copies that were cut off or lost their index.

We can't fix

Tried FFmpeg or MP4Box already? Compare measured results.

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free watermarked preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & download If it's right, you pay from $12 USD once and download a clean, full-quality MP4.

Preview before you pay: you see exactly what came back.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions