FileFix

Repair a corrupted MTS file online.

Upload the .mts file that won't play and watch a free preview before you pay. MTS files are not yet in our measured test sets; in the M2TS set, which shares MTS's structure, FileFix fully repaired 0 of 8 M2TS files and recovered part of the video from each of them.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV

Files up to 2 GB.

Free preview — pay only if you download (from $12 USD)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take longer.

Starting upload...

Recovering what we can.

  1. Upload received
  2. Repair in progress
  3. Result ready

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 12 seconds.

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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Why MTS files stop playing

MTS is the AVCHD format that Sony, Panasonic and Canon camcorders write. The video is a transport stream of fixed-size packets, with playlist and clip-info files next to it on the card.

A battery that died while recording, a card pulled too early or a copy that ended partway can leave the clip cut short or with broken timestamps. Players then refuse the file, or stop early.

FileFix reads the packets that are present and rebuilds a playable file, and only offers checkout when it produces one. Footage that never reached the card cannot be recreated.

Upload your video

What we can and can't fix

We can usually fix

  • MTS camcorder clips cut off by a dead battery, a pulled card or an interrupted copy.

We can't fix

Tried FFmpeg or MP4Box already? Compare measured results.

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free watermarked preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & download If it's right, you pay from $12 USD once and download a clean, full-quality MP4.

Preview before you pay: you see exactly what came back.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions