FileFix

Fix a corrupted game-recorder video that won't play.

Game recorders like Fraps, Action! and Mirillis all fail the same way when interrupted: the footage is saved but the index that makes it playable isn't. Upload the file and we'll try to rebuild it.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why game-recorder clips won't play

Gameplay recorders — Fraps, Action!, Mirillis Action, and similar tools — write your footage to an MP4 or AVI as you play. The part a player needs to open the file, whether that's the MP4 index or the AVI's frame index, is written at the end, when recording stops cleanly.

A crash, a lock-up, a full drive, or closing the recorder before stopping skips that final step. The footage is on disk but the index is missing or truncated, so the clip won't open even though its size looks right.

Because the footage is usually intact, this is often recoverable. FileFix reads what the recorder wrote, rebuilds the missing index — including AVI frame indexes — and returns a playable file, with a free preview of exactly how much was recovered before you pay.

The one case we can't fix: a 0-byte or empty file, where recording stopped before any footage reached the disk. We'll say so plainly and you won't be charged.

What we can and can't fix

We can usually fix

  • A Fraps / Action! / Mirillis or similar clip was interrupted before it stopped, leaving footage with a missing or damaged index.

We can't fix

  • The file is 0 bytes or empty because recording never wrote footage. There's nothing to rebuild. More on that →

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully, and you always preview before paying.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions