FileFix

Fix a corrupted Streamlabs recording that won't play.

Streamlabs is built on OBS, so when it crashes before you stop recording, the file keeps its footage but loses the index that makes it playable. Upload it and we'll try to rebuild it.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why Streamlabs recordings won't open

Streamlabs Desktop uses the same recording engine as OBS underneath. It writes your footage to an MP4 or MOV as you record, but the index that lets a player open and seek the file is only written when you press Stop and the file is finalized.

If Streamlabs crashes, your system freezes, or the app closes before you stop, that finalizing step is skipped. The footage is on disk, but the file has no index, so nothing will play it — even though its size looks completely normal.

Because the footage is intact, this is usually recoverable. FileFix reads what Streamlabs wrote, rebuilds a valid index, and produces a playable file. You'll see how much was recovered in a free preview before paying anything.

The one case we can't fix: a 0-byte or empty file, where the crash happened before any footage was written. We'll tell you plainly and there's no charge.

What we can and can't fix

We can usually fix

  • Streamlabs crashed or was closed before you stopped recording, leaving footage with no index — the same failure as OBS.

We can't fix

  • The file is 0 bytes or empty because recording never wrote footage to disk. There's nothing to rebuild. More on that →

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully, and you always preview before paying.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

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