FileFix

Repair a corrupted WebM file online.

Upload the .webm video that won't play and watch a free preview before you pay. WebM files are not yet in our measured test sets; in the MKV set, which shares WebM's Matroska structure, FileFix fully repaired 3 of 7 MKV files.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV

Files up to 2 GB.

Free preview — pay only if you download (from $12 USD)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take longer.

Starting upload...

Recovering what we can.

  1. Upload received
  2. Repair in progress
  3. Result ready

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 12 seconds.

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, OPUS, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, RAR, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

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Why WebM files stop playing

WebM is the format browsers, screen recorders and many web downloaders write. It stores VP8, VP9 or AV1 video in Matroska clusters, with an index (cues) and a duration that are usually written last.

A recording stopped by a crash, a closed tab or a download that ended early can leave the file without its index or with a cut-off final cluster. Players then refuse it, show no duration or stop early, even though earlier clusters are still in the file.

FileFix reads the clusters that are present and rebuilds a playable file, and only offers checkout when it produces one. Footage that never reached the file cannot be recreated.

Upload your video

What we can and can't fix

We can usually fix

  • WebM recordings and downloads that were cut off or lost their index before the file was finished.

We can't fix

Tried FFmpeg or MP4Box already? Compare measured results.

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free watermarked preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & download If it's right, you pay from $12 USD once and download a clean, full-quality MP4.

Preview before you pay: you see exactly what came back.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions