FileFix

Fix a Google Meet recording that won't play.

Here's the honest truth up front: Google Meet records in the cloud and saves to Google Drive, so a recording that won't play is usually still processing or a permissions problem — not a corrupt file. In most cases there's nothing to repair and you shouldn't pay anyone. The one time we can help is if you downloaded the MP4 and that downloaded file is truncated. Then upload it — free preview first, pay only if it worked.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why a Google Meet recording won't play

Unlike a screen recorder that writes a file on your computer, Google Meet records on Google's servers and drops the finished video into the organizer's Google Drive. Because of that, most "won't play" problems have nothing to do with a damaged file.

The three common causes, none of which we can fix, are: the recording is still processing (it can take from minutes to hours after the meeting before it plays); you don't have permission to view it (it's owned by the organizer and needs to be shared); or Drive's in-browser player is having a temporary issue. The free fixes are to wait, ask the organizer to share it, or download it and play it locally. We'd never charge you for any of that.

The narrow case where FileFix can help: you downloaded the MP4 from Drive and the download itself was interrupted, leaving a truncated file that won't open. That's ordinary video corruption — the footage is partly there but the file is missing the end and its index.

If that's your situation, upload the downloaded file and we'll try to rebuild it, with a free preview of what came back before you pay. If instead the file is complete and Drive just won't play it, that's a Google-side issue we honestly can't repair — and we'll tell you so.

What we can and can't fix

We can usually fix

  • You downloaded the Meet recording from Drive and the download was interrupted, leaving a truncated MP4 that won't open — we rebuild a playable file from what downloaded.

We can't fix

  • The recording is still processing, not shared with you, or won't play only inside Drive — those are Google-side, not a corrupt file, so there's nothing for us to repair. More on that →

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully, and you always preview before paying.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions