FileFix

Fix a corrupted Microsoft Teams meeting recording.

If you have a Teams meeting recording as an MP4 that won't play, and it's a local or downloaded copy that was cut off, we can often rebuild it. Upload it and we'll try. Free preview first; pay only if it worked — and if the real problem is a cloud playback issue rather than a broken file, we'll tell you that instead of charging you.

Drop a broken video file here — the free preview shows what's recoverable before you pay.

Files up to 2 GB.

Free preview — pay only if you download ($19)

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Uploading your file.

Keep this tab open while the file transfers. Large files can take a few minutes.

Starting upload...

Recovering what we can.

Analyzing your file...

Here's what we recovered.

Review the watermarked preview before checkout. Video previews are capped at 90 seconds.

Your files auto-delete — delete them sooner anytime

No person looks at your file as part of repair

Repair your file

Choose a supported file to see what can be repaired before checkout.

You preview before you pay. If the download is materially worse than the preview you approved, we'll refund you.

Try another file

Good news — your file isn't damaged. No charge.

There's nothing to repair. If it still looks broken, the issue may be the player, codec, or viewer on your device rather than the file itself.

We couldn't recover this one.

The file is too damaged to rebuild, so there is nothing to preview and no charge.

Unrepaired files are kept encrypted for up to 30 days, then deleted.

FileFix can't fix that kind of file yet.

Right now we repair video, audio, document, and image files (MP4, MOV, M4V, MKV, AVI, TS, MTS, M2TS, MPG, MPEG, VOB, 3GP, WebM, FLV, M4A, WAV, MP3, AAC, FLAC, OGG, AIFF, XLSX, DOCX, PPTX, ODT, ZIP, PDF, AI, HEIC, and HEIF). We're adding support for more formats over time.

We store just your email and the file type — never the file itself. One message, when it's ready. No spam.

Something went wrong.

The request could not be completed.

Try repairing your file

FileFix can often repair this kind of damage if the file is recoverable.

Open the repair page

Why a Teams recording won't play

Most modern Teams meeting recordings are saved to OneDrive or SharePoint and stream from there. If a recording won't play in the browser or the Stream player, that's usually not a corrupt file at all — it can still be processing after the meeting, or you may not have permission to view it. In those cases there's no broken file to fix, and the answer is to wait for processing or check sharing permissions. We'll say so plainly rather than take your money.

The case we do fix is a Teams recording you have as an actual MP4 file — downloaded from OneDrive/SharePoint, saved from an older local-recording setup, or exported — that won't open in a normal player. When one of those files is truncated, it opens to a black screen, an error, or plays for a moment and stops.

That truncation happens when the download was interrupted, the local recording was cut off by a crash or a dropped meeting, or the file was copied off a device mid-write. The footage is written, but the index that tells a player how to read it is incomplete.

FileFix reads the video and audio that made it into the file, rebuilds a valid index around them, and produces an MP4 that plays. You'll see exactly how much we recovered in a free preview before paying — and if the file is empty or was never fully downloaded, we tell you honestly and don't charge.

What we can and can't fix

We can usually fix

  • You have a Teams recording as an MP4 file that's truncated — an interrupted download, a cut-off local recording, or a copy pulled off mid-write — so it won't play.

We can't fix

  • The recording lives in OneDrive/SharePoint/Stream and won't play there — that's usually still-processing or a permissions issue, not a corrupt file, so there's nothing for us to repair. More on that →

How it works

  1. Upload Drop a supported video file in. It uploads over an encrypted connection. The repair runs automatically — no person watches your file.
  2. Free Watermarked Preview You see a free watermarked preview and exactly how much we recovered.
  3. Pay & Download If it's right, you pay $19 once and download a clean, full-quality MP4.

About half of real-world corrupted files repair fully, and you always preview before paying.

See what's recoverable.

Free preview · pay only if it worked · private & auto-deleted

Upload your video

Questions